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Error: 550 5.7.708 Service Unavailable

Resolving the Error – Solution To fix this error, we recommend verifying that the sender email corresponds to the email address you authenticated when configuring Microsoft’s API on your site. If there is a mismatch, you’ll need to update the email address to match to authenticated one. As an example, we’ll show you how to […]
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Error: SMTP Error 555

Resolving the Error – Solution To resolve this issue, you’ll need to review your SMTP server’s settings to ensure it is properly configured. Check for misspellings or syntax errors in the From email address. Also, review the recipient’s email address(es) and fix any spelling or syntax errors on it. If you’re running your own SMTP […]
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Error: MessageRejected (client): Email Address Is Not Verified

Resolving the Error – Solution To fix this error, you’ll need to upgrade your Amazon account status from Sandbox Mode to Production Mode. Please see Amazon SES documentation for more details on migrating your account. Alternatively, you can verify the recipient’s email address if your account is still in Sandbox Mode. This ensures your emails […]
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Error: SMTP Error 538

Resolving the Error – Solution To fix this error, check your SMTP server’s security settings to confirm if it’s properly configured. Ensure your server uses the correct encryption method (SSL/TLS) required by the email client. It’ll also help to review the security settings and ensure they match the recipient’s email client. If you’re not sure […]
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SMTP Error 504: Timeout Error

Resolving the Error – Solution To fix this error, we recommend checking your SMTP server configuration. SMTP servers on port 25 often experience restrictions that potentially lead to the timeout error. If that is the case, the best option is to use a different port for your SMTP server settings. An alternative is to use […]
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Error: invalid_grant: AADSTS700082

Resolving the Error – Solution To fix this error, you’ll need to reauthorize your Microsoft account to generate a new authentication token. This can easily be done from the settings page in the SMTP plugin you use. As an example, we’ll show you how to authenticate your Microsoft account with the WP Mail SMTP plugin. […]
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Error: SMTP Error 511

Resolving the Error – Solution To resolve this error, we suggest reviewing the recipient’s email address to confirm if there’s a typo in the address. This includes checking the spelling of the name and the domain extension. If the email address is correct and you’re still experiencing the error, we recommend checking your DNS settings. […]
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Error 554: Transaction Failed

Resolving the Error – Solution Addressing this error can be tedious because it can occur for various reasons. Below, we’ll review the most common causes and how to resolve each of them. Recipient’s Server Configuration Issue Email sending often involves the SMTP server and the recipient’s email server. If one of these servers is misconfigured, […]
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Error 551: User Not Local

Resolving the Error – Solution Since this error originates from the client email server, it typically means your SMTP server is configured correctly. You just need to ensure no additional issues affect the email server. Start by confirming that all recipient email addresses are valid and that each email has enough storage space. If an […]
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Error: SMTP Error 550

Resolving the Error – Solution To fix this error, you’ll need to review the complete error code. In most cases, the steps to troubleshoot the error vary depending on the exact error you see. 550 Requested action not taken: mailbox unavailable This can occur due to a misspelled email address or incorrect recipient email. So, […]
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Error 535: Authentication Credentials Are Invalid

Resolving the Error – Solution To resolve this error, we suggest verifying that you’ve copied the correct authentication credentials from your SMTP server. If you’re using an SMTP plugin such as Easy WP SMTP, you may need to run through the setup process for your chosen email server.
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Error: 403 Forbidden

Resolving the Error – Solution To fix the ‘403 forbidden’ error, you’ll need to check and update your API key permission settings. To check that your API key has the correct access level, log in to your SendGrid account and navigate to Settings » API Keys. This will bring you to a page with all your […]
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cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL

Resolving the Error – Solution Since this error is server-related, resolving it would be done at the server level and not from your SMTP plugin. Here are some steps to take when troubleshooting the error. Temporal Network Issue Earlier, we mentioned that it could be a temporal error. So, the first step we recommend is […]
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Error 502: Bad Gateway

Resolving the Error – Solution Since this is a server-side error, resolving it would require contacting your SMTP service provider or your web hosting provider. Once you’ve done that, we recommend sharing specific details about the error with them. Often, it is a temporary timeout from your email service provider, which they’re most likely working […]
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401 Error: invalid_client

Resolving the Error – Solution To resolve the ‘401 error: invalid_client’ issue, you’ll need to make sure the Client ID value on your SMTP plugin matches the one on Google Cloud. We recommend copying the value from Google Cloud and adding it to the appropriate field in your SMTP plugin. To find your Client ID, […]
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ErrorSendAsDenied

Resolving the Error – Solution To fix this error, you’ll need to update the email address you set as the From Email to match the one you authorized during the setup process. Be sure to save your changes after updating the email address. If you’d like to send emails through a different Microsoft account, you’ll […]
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Error 403: access_denied

Resolving the Error – Solution To fix this error, you’ll need to publish your app from Google Cloud Console and reauthorize your SMTP plugin. We’ll explain the steps in this guide. Publishing Your Google App To publish your app, log in to the Google Cloud Console dashboard. Within your Google Cloud project, navigate to APIs […]
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cURL Error

Resolving the Error – Solution To quickly resolve this error, you’ll need to update your server’s cURL library. The steps to update this library will differ depending on your web hosting provider. We recommend getting in touch with your web hosting support for guidance. They should be able to update the library on your server. […]
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cURL Error 28: Connection Timed Out

Resolving the Error – Solution This error is usually not caused by the SMTP plugin you’re using. So resolving it would require making changes to your website’s server configuration. We’ll cover some of the troubleshooting steps to resolve the issue. Update Your Software Before going any further, ensure your site uses an updated version of […]
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Error: Email Sending Limit

Resolving the Error – Solution To resolve this error, you’ll need to confirm the rate limit that applies to your account from the mailer you configured. Below, we’ve linked the documentation with details about the sending limit for some popular email service providers. You can always confirm your account’s email sending limit by contacting your […]