David Ozokoye

Resolving the Error – Solution To fix this error, we recommend checking that the TLS/SSL encryption required to securely send emails is enabled on your SMTP server and the user’s email client. Also, review your SMTP server’s configuration to ensure the encryption protocols are properly set. Using the wrong port could potentially lead to the […]

Resolving the Error – Solution To fix this error, first make sure your SMTP server is properly configured. Using the wrong TLS/SSL settings could force the recipient’s email client to repeat the STARTTLS command. Also, review and ensure the username and password you configured on your SMTP server are correct. If the error occurs due […]

Authentication Errors Connection Errors Email Delivery Errors Configuration Errors

Resolving the Error – Solution Since this error is often temporal, it could be caused by network issues from your device or SMTP server overload. Waiting and retrying after a while could resolve the issue. If the error persists after waiting, we suggest reviewing your SMTP server configuration. Using the wrong port or incomplete security […]

Resolving the Error – Solution To fix this error, you’ll need to ensure your Postmark account is approved to send emails to external email addresses. You can verify your account by clicking on the Request approval button in your Postmark account dashboard. Next, fill out the form and submit your account for approval. Postmark usually […]

Resolving the Error – Solution To fix this error, check your SMTP server settings to ensure it’s properly configured. Check that TLS is enabled for your SMTP server and that you’re using the latest version of TLS. We also suggest reviewing the TLS protocol configuration to ensure you’re not using the wrong port. The recommended […]

Resolving the Error – Solution Before proceeding, we recommend verifying that you’re using the correct email address. A minor typo or missing letter in the From email address could lead to email-sending issues. Since this error usually relates to your site’s DNS settings, try the following to fix the error.

Resolving the Error – Solution To resolve this error, first verify that the email forwarding rules are configured properly. If it is set to redirect to the same recipient, you’ll likely encounter a loop that’ll prevent emails from delivering. We also suggest reviewing email aliases to confirm that they do not inadvertently create loops. This […]

Resolving the Error – Solution To fix this error, we recommend checking that you’ve properly added the required DNS records your SMTP server provides. Most email service providers require users to add DNS records as a means of verifying domain ownership and improving email deliverability. If the DNS records are missing or incorrect, you’ll likely […]

Resolving the Error – Solution Troubleshooting this error can be a bit tricky since it can occur due to various reasons. However, reviewing each of the potential reasons could narrow it down. Improving IP address/domain reputation: If the sender’s domain or IP address has a poor reputation, you’ll need to take steps to improve it. […]

Resolving the Error – Solution To resolve this error, you’ll need to check that you aren’t sending emails with large attachments. You may try hosting large attachments on a cloud server and sharing the link to the file instead. Alternatively, we suggest optimizing and compressing file attachments before including them in your email. If having […]

Resolving the Error – Solution First, we suggest checking your internet connection. Oftentimes, these timeouts occur due to network issues. It may also happen due to server overload. In any case, we suggest waiting and retrying after a while. If it doesn’t resolve the issue, you may need to check that your SMTP server is […]

Resolving the Error – Solution Since this error is often a temporary network issue, retrying after a while should resolve the error on your site. We also recommend checking your SMTP server settings to ensure it’s properly configured. However, if you’re using AuthSMTP as your email service provider, this error could occur if your account […]

Resolving the Error – Solution To fix this error, you’ll need to increase the hop count on the SMTP server you use. This can easily be done by contacting your email service provider. If you’re encountering this error while using Microsoft’s API to send emails, you’ll need to make sure your domain is verified. Domain […]

Resolving the Error – Solution To fix this error, you’ll need to check your server’s firewall protection settings and ensure it’s not blocking requests from the SMTP server. Don’t hesitate to get in touch with your web hosting providers if you’re unsure of locating this setting. If your server is temporarily unreachable, it could lead […]

Resolving the Error – Solution To fix this error, we recommend verifying that the sender email corresponds to the email address you authenticated when configuring Microsoft’s API on your site. If there is a mismatch, you’ll need to update the email address to match to authenticated one. As an example, we’ll show you how to […]

Resolving the Error – Solution To resolve this issue, you’ll need to review your SMTP server’s settings to ensure it is properly configured. Check for misspellings or syntax errors in the From email address. Also, review the recipient’s email address(es) and fix any spelling or syntax errors on it. If you’re running your own SMTP […]

Resolving the Error – Solution To fix this error, you’ll need to upgrade your Amazon account status from Sandbox Mode to Production Mode. Please see Amazon SES documentation for more details on migrating your account. Alternatively, you can verify the recipient’s email address if your account is still in Sandbox Mode. This ensures your emails […]

Resolving the Error – Solution To fix this error, check your SMTP server’s security settings to confirm if it’s properly configured. Ensure your server uses the correct encryption method (SSL/TLS) required by the email client. It’ll also help to review the security settings and ensure they match the recipient’s email client. If you’re not sure […]

Resolving the Error – Solution To fix this error, we recommend checking your SMTP server configuration. SMTP servers on port 25 often experience restrictions that potentially lead to the timeout error. If that is the case, the best option is to use a different port for your SMTP server settings. An alternative is to use […]