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Error: Could Not Authenticate

Resolving the Error – Solution If the issue is caused by misconfiguration of your SMTP plugin, we recommend double-checking that you’ve copied the correct SMTP details from your email service provider. You may need to re-run the setup process to confirm everything is configured properly. If the issue is server-related, reach out to your web […]
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Error: MailboxNotEnabledForRESTAPI

Resolving the Error – Solution To resolve this error, you’ll need to migrate your Microsoft Exchange mailbox account using the appropriate method. For steps on how to migrate your mailbox account, please see Microsoft’s official documentation. Another solution to this error is to make sure that you’re using a valid Microsoft 365 mailbox. Using a […]
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Understanding SendLayer Rate Limiting

How SendLayer Rate Limiting Works Rate limiting sets a maximum threshold for the number of requests or actions a user or an IP address can perform within a specified period. SendLayer applies rate limits to the number of emails a user can send within a specified timeframe. Each user account has a per-minute, hourly, and […]
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Rate Limiting

What Is Rate Limiting? Rate limiting is a method used by applications to control and limit the number of requests a user can make within a specified timeframe. When the limit is reached, additional requests are either delayed or blocked entirely, depending on how it’s set up. Enabling rate limiting on a system prevents data […]
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How to Set Up SendLayer on Google Domains

Before getting started, be sure to: Viewing DNS Records in SendLayer After you’ve added your domain, SendLayer will automatically detect your domain host and generate 5 unique DNS (Domain Name System) records specifically for your domain. If it doesn’t detect your domain host, click choose your domain host and select your domain registrar. In the […]
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Verifying Your Account

Accessing Account Verification Page To start, you’ll need to log in to your SendLayer account dashboard. Once you’re logged in, you can click the orange Verify Now button to get started. Alternatively, you can click the Verify Now link in the Account Overview section to access the verification page. Verifying Your Account In the Your […]
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How to Set Up SendLayer on A2 Hosting

Before getting started, be sure to: Accessing DNS Records In SendLayer When you add a domain to your account, SendLayer will automatically detect your domain host and generate 5 DNS (Domain Name System) records unique to your domain. If it doesn’t detect the correct domain host, click Change your domain host here to choose your […]
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How to Set Up SendLayer on Name.com

Before getting started, be sure to: Accessing DNS Records in SendLayer Once you’ve added a domain to your SendLayer account, SendLayer will automatically detect your domain host and generate 5 DNS (Domain Name System) records unique to your domain. If it doesn’t detect the correct domain host, click Change your domain host here to choose your domain registrar. […]
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How to Set Up SendLayer on Cloudflare

Before getting started, be sure to: Viewing DNS Records in SendLayer Once you’ve added a domain to your SendLayer account, SendLayer will automatically detect your domain host and generate 5 DNS (Domain Name System) records unique to your domain. If it doesn’t detect the correct domain host, click Change your domain host here to choose your domain registrar. […]
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How to Set Up SendLayer on DreamHost

Before getting started, be sure to: Accessing DNS Records in SendLayer After you add a domain to your SendLayer account, SendLayer will automatically detect your domain host and generate 5 DNS (Domain Name System) records unique to your domain. If it doesn’t detect the correct domain host, click Change your domain host here to choose your domain registrar. […]
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How to Set Up SendLayer on Namecheap

To get started, you’ll need to: Viewing DNS Records in SendLayer After you add a domain to your account, SendLayer will automatically detect your domain host and generate 5 unique DNS records for your domain. If it doesn’t detect the correct domain host, click the Change your domain host here link to choose your domain […]
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How to Set Up SendLayer on SiteGround

Before getting started, be sure to: Accessing DNS Records in SendLayer When you add a domain to your SendLayer account, SendLayer will automatically detect your domain host and generate 5 different DNS (Domain Name System) records that are unique to your domain. If it doesn’t detect the correct domain host, click the Change your domain […]
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How to Set Up SendLayer on GoDaddy

Before getting started, be sure to: Accessing DNS Records in SendLayer Once you’ve added your domain, SendLayer will automatically detect your domain host and generate 5 different DNS (Domain Name System) records that are unique to your domain. If it doesn’t detect the correct domain host, click the Change your domain host here link to choose […]
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Creating Your Account

Creating a New SendLayer Account To begin creating a new SendLayer account, head over to our pricing page and select your preferred plan by clicking on the Get Started button. If you’d prefer to start with a free trial, click the Take SendLayer for a free trial (send up to 200 emails) link at the […]
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Getting Started With the SendLayer API

Before getting started, be sure to: Base URL All API calls need to start with the following base API URL: Authentication All API calls require a Bearer Token authorization header with a valid API key: Sending a Single Email In the following sections, we’ll cover how to send a single email with the SendLayer API […]
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Viewing Your Analytics

Before you get started: Accessing the SendLayer Analytics Screen To view your analytics, you’ll first need to log in to SendLayer and go to your account dashboard. On the main dashboard page, you’ll see an overview of your analytics. Click on Analytics in the navigation menu on the left side of the screen to go […]
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Tracking Unsubscribes

Before getting started, be sure to: How Unsubscribe Tracking Works When unsubscribe tracking is enabled, SendLayer adds an unsubscribe link to each email that’s sent from your domain. If an email recipient clicks the unsubscribe link, they will be redirected to a page letting them know that they’ve unsubscribed. Once they’ve unsubscribed, their contact information […]
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SMTP

What Is SMTP? SMTP is the set of rules that computers use to send emails from one mailbox or server to another. When you send an email, it’s sent to an SMTP server which verifies the sender and forwards the message along to the recipient. SMTP can also be used to send emails from a […]
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Managing Your Suppression List

Before getting started, be sure to: What Is a Suppression List? A suppression list is a group of addresses that you don’t want to send emails to. By blocking certain recipients, you can avoid sending emails to invalid addresses. This helps keep your bounce rate low so you don’t appear like a spammer to email […]
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Viewing Your Account Dashboard

Before you dive into this tutorial, make sure you’ve: Accessing Your Account Dashboard To access your SendLayer dashboard, open the SendLayer app and log in. You’ll be taken to your dashboard once you’ve entered your credentials. If you’re already logged in to our website, you can instead click on the Dashboard button in the top […]