Docs Error Library Connection Errors cURL Error 6: Could Not Resolve Host

cURL Error 6: Could Not Resolve Host

What Is Causing This Error?

The ‘cURL error 6’ issue signifies that there was a problem resolving the hostname when your site tried to make an HTTP request to the server.

This error frequently emerges when the domain associated with your request can’t be translated into an IP address by your server, often because the domain doesn’t exist or there might be DNS resolution issues.

Resolving the Error – Solution

‘cURL error 6’ is primarily a server-related issue, and it’s important to note that it’s not caused by the SMTP plugin you’re using. Here’s how you can address it:

Check the Domain

Make sure that the website address you’re trying to connect to is online. It’s an easy thing to overlook but a common reason for errors.

Reach Out To Your Hosting Provider

This error is all about the server. Share the error details with your hosting provider. They can check into any potential DNS issues or see if the server’s firewall is getting in the way.

Review Recent Changes

Think back to any new plugins or themes you added to your WordPress site. Sometimes, new additions can cause unexpected problems.

Stay Updated

Ensure your site uses an updated version of PHP and cURL. An outdated software could lead to server timeouts. We recommend contacting your web hosting support to assist with updating your software.

That’s it! Now you know how to troubleshoot and fix the cURL error 6 issue.

If you’d like to learn how to troubleshoot other common errors, check out the following tutorials: