Docs Error Library Configuration Errors Error: The From Address Does Not Match a Verified Sender Identity

Error: The From Address Does Not Match a Verified Sender Identity

What Is Causing This Error?

When using an SMTP plugin with SendGrid mailer and you encounter the ‘The from address does not match a verified Sender Identity’ error, know that the issue originates from SendGrid.

Essentially, when setting up a sender on SendGrid, you need to verify ownership of a single email address to use as a sender. SendGrid would have sent you a confirmation message with a link to finalize your Single Sender identity setup. By not confirming through that link, the system doesn’t recognize your sender as valid, hence the error.

Resolving the Error – Solution

To fix the ‘The from address does not match a verified Sender Identity’ error, you’ll need to verify ownership of the email address you’re going to use as a sender in SendGrid.

For more details, check out SendGrid’s guide on sender verification.

That’s it! Now you know the cause of the SendGrid sender identity error and how to resolve it.

If you’d like to learn how to troubleshoot other common errors, check out the following tutorials: