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Downgrading Your Account

The first thing you need to do is log in to your SendLayer account and navigate to your dashboard. From here, there are 2 ways you can access the downgrade page. First, you can click on the Upgrade link next to your current plan in the Account Overview section of your dashboard. Alternatively, you can […]
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Upgrading Your Account

First, log in to your SendLayer account. Then navigate to your dashboard. From here, there are 2 ways you can access the upgrades page. In your dashboard, look under the Account Overview section for your current plan and click on the Upgrade link. Or, click on the Account Settings option in the sidebar menu. Then […]
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Checking the Email Log

Before you dive into this tutorial, make sure you’ve: Authorized your domain Connected your site to SendLayer Accessing the SendLayer Email Log To view your email log, sign in to SendLayer and navigate to your dashboard. Then click on Logs in the sidebar menu. Here, you’ll see a graph of email data for the past […]
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Canceling Your Account

To cancel your account, you first need to log in to SendLayer. Then navigate to your dashboard and click on Account Settings in the sidebar menu. On the Account Settings page, look under the Account Information section. Next to Status, click Cancel. Next, a modal window will appear with details regarding your account cancellation. If […]
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Getting Help

Checking SendLayer Documentation We have a detailed documentation library with articles on how to use all of SendLayer’s features. Plus, we’ve explained the answers to some of the most common questions about account management, how SendLayer works, and how to fix problems with email delivery. If you need help with setting up your account or […]
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Managing SMTP Credentials

Before getting started, be sure to: Authorize your domain Viewing SMTP Credentials To see your existing SMTP credentials, log in to your SendLayer dashboard. Make sure the right domain is selected from the dropdown in the top left corner of the screen. Then click on Settings in the navigation menu. On the next screen, click […]
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Managing API Keys

Before getting started, be sure to: Authorize your domain Viewing API Keys To see the API keys currently available to you, log in to your SendLayer dashboard and check that the right domain is selected in the dropdown in the top left corner of the page. Then click on Settings in the menu on the […]
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Editing Domain Settings

Before getting started, be sure to: Authorize your domain Connect your site to SendLayer Opening Your Domain’s Settings To access your domain settings, first log in to your SendLayer dashboard. Then make sure the correct domain is selected from the dropdown in the top left corner. Next, click on Settings in the navigation menu on […]
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API

What Is an API? An API is way for 2 systems to communicate and exchange data. In this context, ‘systems’ can mean any combination of websites, apps, software, or servers. Our API lets you connect your website or app to SendLayer. You can then use the API to send emails or retrieve information. For example, […]
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Why Does SendLayer Send Emails from a Subdomain?

What Is a Subdomain? A subdomain is simply a domain that is part of another domain. It’s written before the root domain, like subdomain.rootdomain.com. For more details, check out the SendLayer Glossary. Why Does SendLayer Create an Email Subdomain? Subdomains have many different purposes. When it comes to email sending, they’re mainly used to keep […]