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Error: invalid_grant: AADSTS700082

Resolving the Error – Solution To fix this error, you’ll need to reauthorize your Microsoft account to generate a new authentication token. This can easily be done from the settings page in the SMTP plugin you use. As an example, we’ll show you how to authenticate your Microsoft account with the WP Mail SMTP plugin. […]
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Error: SMTP Error 511

Resolving the Error – Solution To resolve this error, we suggest reviewing the recipient’s email address to confirm if there’s a typo in the address. This includes checking the spelling of the name and the domain extension. If the email address is correct and you’re still experiencing the error, we recommend checking your DNS settings. […]
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Error 554: Transaction Failed

Resolving the Error – Solution Addressing this error can be tedious because it can occur for various reasons. Below, we’ll review the most common causes and how to resolve each of them. Recipient’s Server Configuration Issue Email sending often involves the SMTP server and the recipient’s email server. If one of these servers is misconfigured, […]
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Error 551: User Not Local

Resolving the Error – Solution Since this error originates from the client email server, it typically means your SMTP server is configured correctly. You just need to ensure no additional issues affect the email server. Start by confirming that all recipient email addresses are valid and that each email has enough storage space. If an […]
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Error: SMTP Error 550

Resolving the Error – Solution To fix this error, you’ll need to review the complete error code. In most cases, the steps to troubleshoot the error vary depending on the exact error you see. 550 Requested action not taken: mailbox unavailable This can occur due to a misspelled email address or incorrect recipient email. So, […]
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Error 535: Authentication Credentials Are Invalid

Resolving the Error – Solution To resolve this error, we suggest verifying that you’ve copied the correct authentication credentials from your SMTP server. If you’re using an SMTP plugin such as Easy WP SMTP, you may need to run through the setup process for your chosen email server.
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Error: 403 Forbidden

Resolving the Error – Solution To fix the ‘403 forbidden’ error, you’ll need to check and update your API key permission settings. To check that your API key has the correct access level, log in to your SendGrid account and navigate to Settings » API Keys. This will bring you to a page with all your […]
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cURL error 56: OpenSSL SSL_read: SSL_ERROR_SYSCALL

Resolving the Error – Solution Since this error is server-related, resolving it would be done at the server level and not from your SMTP plugin. Here are some steps to take when troubleshooting the error. Temporal Network Issue Earlier, we mentioned that it could be a temporal error. So, the first step we recommend is […]
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Error 502: Bad Gateway

Resolving the Error – Solution Since this is a server-side error, resolving it would require contacting your SMTP service provider or your web hosting provider. Once you’ve done that, we recommend sharing specific details about the error with them. Often, it is a temporary timeout from your email service provider, which they’re most likely working […]
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401 Error: invalid_client

Resolving the Error – Solution To resolve the ‘401 error: invalid_client’ issue, you’ll need to make sure the Client ID value on your SMTP plugin matches the one on Google Cloud. We recommend copying the value from Google Cloud and adding it to the appropriate field in your SMTP plugin. To find your Client ID, […]
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ErrorSendAsDenied

Resolving the Error – Solution To fix this error, you’ll need to update the email address you set as the From Email to match the one you authorized during the setup process. Be sure to save your changes after updating the email address. If you’d like to send emails through a different Microsoft account, you’ll […]
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Error 403: access_denied

Resolving the Error – Solution To fix this error, you’ll need to publish your app from Google Cloud Console and reauthorize your SMTP plugin. We’ll explain the steps in this guide. Publishing Your Google App To publish your app, log in to the Google Cloud Console dashboard. Within your Google Cloud project, navigate to APIs […]
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cURL Error

Resolving the Error – Solution To quickly resolve this error, you’ll need to update your server’s cURL library. The steps to update this library will differ depending on your web hosting provider. We recommend getting in touch with your web hosting support for guidance. They should be able to update the library on your server. […]
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cURL Error 28: Connection Timed Out

Resolving the Error – Solution This error is usually not caused by the SMTP plugin you’re using. So resolving it would require making changes to your website’s server configuration. We’ll cover some of the troubleshooting steps to resolve the issue. Update Your Software Before going any further, ensure your site uses an updated version of […]
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Error: Email Sending Limit

Resolving the Error – Solution To resolve this error, you’ll need to confirm the rate limit that applies to your account from the mailer you configured. Below, we’ve linked the documentation with details about the sending limit for some popular email service providers. You can always confirm your account’s email sending limit by contacting your […]
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SPF Record

What Is SPF? SPF stands for Sender Policy Framework. It is an email authentication standard that helps protect email senders and recipients from spam, spoofing, and phishing. Although your emails may send successfully without an SPF record, adding it to your site’s DNS improves email deliverability. Combined with standards like DMARC and DKIM, it improves […]
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DKIM Record

What is DKIM? DKIM stands for DomainKeys Identified Mail. It is a protocol for email authentication to prevent email spoofing. Email spoofing is the process of sending emails with a forged sender address. If your user’s email service provider fails to verify you as the sender, it may be flagged as a spoof email. This […]
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Error: Could Not Connect to SMTP Host

Resolving the Error – Solution To resolve this error, we recommend reviewing your SMTP configuration and making sure each field has the correct value. If the error persists, it could be server related. In this case, we suggest contacting your hosting provider with the exact error message you see on the SMTP plugin’s error log. […]
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Error: Connection Refused

Resolving the Error – Solution Because this error is server related, resolving it would require reaching out to your web hosting support. When contacting them, share the exact error message you’re seeing. They should be able to fix the server configuration issue.
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Error: Key Not Found

Resolving the Error – Solution To resolve this error, confirm that you copied the correct API key from your email service provider. Once you have the correct API key, go to the settings page of your SMTP plugin and update the API key field with the correct key. Be sure to save your changes afterward. […]