Blog

Understanding SMTP Errors: What Server Response Codes Mean

SMTP errors and response codes can help you to understand why your emails are bouncing or failing. But decoding these email error codes can be tricky. We've compiled a list of the most common SMTP server errors you're likely to see, along with an explanation and tips for how to fix the problem.
Understanding SMTP Errors - What Server Response Codes Mean
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How To Set Up and Customize WooCommerce Emails

WooCommerce uses the default WordPress PHP email function, which does not always work reliably. To ensure all your transactional emails from WooCommerce are delivered instantly, every time, we've put together this guide on configuring SMTP email settings for your WooCommerce store. As well as making sure your WooCommerce emails reach the inbox of you and your customers, we've also included some handy tips for customizing the text and appearance of messages sent from your online store.
How to Set Up and Customize WooCommerce Emails
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How to Send Email From Your Shopify Marketplace With SMTP

Do you want to set up custom SMTP to improve the deliverability and monitoring of emails sent from your Shopify marketplace? Follow our step-by-step tutorial, which takes you all the way from creating a store with the Multi Vendor Marketplace app through to configuring your SMTP email settings.
How To Send Email from Your Shopify Marketplace With SMTP
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SPF, DKIM, DMARC: How Email Authentication Works

If you want to improve your email deliverability, the first step is to ensure your emails are properly authenticated. Authenticating your domain with SPF, DKIM, and DMARC not only helps your emails reach the inbox, but also prevents spammers from using your domain for phishing attacks. In this article, we explain the different types of email authentication and how they work, and show you an easy way to set them up.
SPF, DKIM, DMARC: How Email Authentication Works
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Metabase Download and Setup: Installation and Quick-Start Guide

Metabase is an open-source business intelligence platform that allows anyone to generate interactive visual reports from any database without writing SQL. Our quick-start guide to installing and setting up Metabase covers everything from configuring your email settings to creating dashboards and visualizations.
Metabase Download and Setup: Installation and Quick-Start Guide
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Why Gmail Is Blocking Your Email (and How To Fix It)

If you're having a problem with emails you send to Gmail users being blocked, it may be an authentication issue. In this post, we explain why Gmail is blocking unauthenticated email, go through the steps to set up SPF and DKIM authentication for your domain, and discuss some other best practices to ensure your emails are accepted successfully by Gmail.
Why Gmail Is Blocking Your Email (and How to Fix It)
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Zoho TeamInbox Setup Guide: Get Started With a Shared Inbox

Zoho TeamInbox is an easy-to-use shared inbox solution that can streamline your communication workflow and make team collaboration easier. In this step-by-step setup guide, we'll take you through the process of setting up TeamInbox for the first time. We'll also go over custom SMTP settings to ensure your email replies aren't marked as spam and reach their intended recipient.
Zoho Team Inbox Setup Guide - How to Get Started With a Shared Inbox
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Why Send Email From a Subdomain?

Email subdomains are an effective way to protect your domain reputation, increase email deliverability, and improve email tracking. In this guide, we'll explain why you might want to send emails from a subdomain and show you the easiest way to set up an email subdomain.
Why Send Email From a Subdomain?
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What Is Transactional Email?

Do you have questions about transactional email? In this beginner's guide to transactional email, we take a look at what transactional email is, how it works, and when you should use it. We also offer some tips and best practices for creating and sending transactional emails to ensure deliverability and get the best results.
What Is Transactional Email?
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Help Scout Tutorial: How to Set Up a Help Desk in Help Scout

Are you considering using Help Scout to manage your customer support? In this Help Scout tutorial, we'll take you through the process of setting up a new account, including forwarding your support emails, setting up SMTP to ensure your customers receive your messages, and using all of Help Scout's extra features.
Help Scout Tutorial: How to Set Up a Help Desk in Help Scout